Service


If you have questions or requests, please contact us:

Mandalinda / Gundula Trost - Fon 0178 1678 507 - Mo. - Fr. 9.00 - 17.00 Uhr

Email please send us here: Kontaktformular.


Payment options

 

PayPal
1. Select "PayPal" as your payment method at checkout.

2. To process the payment, you will be redirected to the PayPal website.

3. If you are already a PayPal customer, you can log in with your PayPal user data and initiate the payment.

If you do not have a PayPal account, you can create one and then confirm the payment. For the payment methods direct debit via PayPal, credit card via PayPal and purchase on account via PayPal, it is not necessary to set up a PayPal account.

4. You will then be directed back to us (www.xyz.de).

Against prepayment

 

Instant bank transfer - Pay simply and directly
"Sofort." is the direct bank transfer procedure of Sofort GmbH - A Klarna Group Company. You pay securely and conveniently with your usual online banking data (PIN/TAN) with no registration required- now with the new Klarna design. The trader receives a real-time confirmation after the transfer is completed. This allows them to send stock and digital goods immediately - so you get your purchases faster. Please note that payment by instant bank transfer is only possible up to a maximum order value of €1500."

 

Upon collection

It is possible to collect the item from me. Please make an appointment with me for this. Please bring the correct amount of cash with you. Of course, shipping costs are not charged in this case.

Contact: Mandalinda ( Gundula Trost) 0178 - 1678 507


Delivery conditions

We send the packages by DHL.

 For deliveries within Germany, shipping costs are calculated by weight.

"In the case of shipment to non-EU countries, additional taxes or costs (e.g. customs duties) will be incurred as part of your order, which will not be paid via us or invoiced by us, but must be paid by you directly to the relevant customs or tax authorities. For details, please contact these authorities."


Shipping

to Germany
Standard shipping costs 6,99 €
Rules by weight
> 0 bis 2 kg: 5,99 €
> 2 bis 4,5kg: 6,99 €
> 4,5 bis 10 kg: 9,49 €
> 10 bis 31.5 kg: 16,49 €
> 31.5 bis 37.5 kg: 22,48 €
> 37.5 bis 41.5 kg: 32,98 €
> 41.5 bis 46.5 kg: 32,98 €
> 46.5 bis 51.5 kg: 42,47 €
> 51.5 bis ∞ kg: 100,00 €

 

to Belgium
Standard shipping costs: 17,99 €
Rules by weight
> 0 bis 4 kg: 17,99 €
> 4 bis 10 kg: 22,99 €
> 10 bis 20 kg: 33,99 €
> 20 bis 31.5 kg: 44,99 €
> 31.5 bis ∞ kg: 100,00 €

 

to Denmark
Standard shipping costs: 17,99 €
Rules by weight
> 0 bis 4 kg: 17,99 €
> 4 bis 10 kg: 22,99 €
> 10 bis 20 kg: 33,99 €
> 20 bis 31.5 kg: 44,99 €
> 31.5 bis ∞ kg: 100,00 €

 

to France
Standard shipping costs: 17,99 €
Rules by weight
> 0 bis 4 kg: 17,99 €
> 4 bis 10 kg: 22,99 €
> 10 bis 20 kg: 33,99 €
> 20 bis 31.5 kg: 44,99 €
> 31.5 bis ∞ kg: 100,00 €

 

to Luxembourg
Standard shipping costs: 17,99 €
Rules by weight
> 0 bis 4 kg: 17,99 €
> 4 bis 10 kg: 22,99 €
> 10 bis 20 kg: 33,99 €
> 20 bis 31.5 kg: 44,99 €
> 31.5 bis ∞ kg: 100,00 €

Switzerland
Standard shipping costs:: 29,99 €
Rules by weight
> 0 bis 4 kg: 26,99 €
> 4 bis 10 kg: 34,99 €
> 10 bis 20 kg: 48,99 €
> 20 bis 31.5 kg: 54,99 €
> 31.5 bis ∞ kg: 100,00 €

to Norway
Standard shipping costs: 30,99 €
Rules by weight
> 0 bis 4 kg: 30,99 €
> 4 bis 10 kg: 39,99 €
> 10 bis 20 kg: 53,99 €
> 20 bis 31.5 kg: 60,99 €
> 31.5 bis ∞ kg: 100,00 €

 

to the other countries

0,00 kg - 4,00 kg =17,99 €
4,01 Kg - 10,00 kg = 22,99 €
10,01 kg - 20,00 kg=33,99 €
20,01 kg -31,5kg = 44,99 €